Frequently asked questions

A: Tina’s Essence offers a range of handcrafted natural and organic products designed to enhance well-being through aromatherapy, skincare, and lifestyle. Our products include incense sticks, essential oils, soaps, bath salts, and skincare treatments, all made from ethically sourced, 100% natural ingredients. We prioritize purity, sustainability, and craftsmanship to create high-quality, eco-friendly products that nourish your body, mind, and spirit.

A: Yes, many of our products are made with natural and/or certified organic ingredients. This means that they are free from synthetic chemicals, pesticides, and artificial additives. Our commitment to organic farming practices ensures that our products are not only safe for you but also for the environment.

A: Tina’s Essence stands out for our dedication to high-quality, 100% natural ingredients and our commitment to sustainability. We handcraft all our products in small batches, ensuring freshness and attention to detail. Additionally, we avoid synthetic fragrances, parabens, sulfates, and harmful chemicals, focusing instead on plant-based ingredients known for their therapeutic properties.

A: Yes, our products are formulated with sensitive skin in mind. We use gentle, plant-based ingredients that are free from harsh chemicals and irritants. However, we recommend doing a patch test before using any new product, especially if you have particularly sensitive or reactive skin.

A: Tina's Essence products are made from 100% natural and organic ingredients, including:

• Botanicals: Flowers, herbs, and plants like chamomile, rose, lavender, and calendula.
• Essential Oils: Pure essential oils such as eucalyptus, tea tree, sandalwood, and peppermint.
• Plant-based oils and butters: Organic coconut oil, shea butter, cocoa butter, mango butter, aloe butter, aloe vera, jojoba oil, argan, and avocado oil.
• Natural minerals: Pink Himalayan salt, dead sea salt, and clay. All of our ingredients are sustainably sourced to ensure quality and eco-friendliness.

A: Yes, most of our products are vegan and do not contain any animal-derived ingredients. We ensure that our products are cruelty-free and avoid animal testing. Always check the individual product descriptions for confirmation, as a few may contain natural ingredients like beeswax.

A: We take great care in sourcing our ingredients from trusted suppliers who adhere to organic farming practices. All raw materials are tested for purity and quality, and we avoid using any synthetic preservatives, artificial fragrances, or harmful chemicals. Additionally, our products are handcrafted in small batches to maintain freshness and potency.

A: Yes, we use 100% pure, therapeutic-grade essential oils in all of our products. These oils are carefully extracted from plants using natural methods, such as cold pressing or steam distillation, to retain their full aromatic and healing properties.

A: For best results, follow the specific instructions for each product. General guidelines include:

• Facial oils: Apply 2-3 drops to clean, damp skin and gently massage in circular motions.
• Body scrubs: Apply the scrub to wet skin, gently exfoliate in a circular motion, then rinse with warm water.
• Soaps: Use as you would any soap, but store in a dry place between uses to extend its life.
• Bath salts: Add a handful of salts to warm bath water and soak for 20-30 minutes for relaxation and skin nourishment.

A: The benefits of using Tina's Essence natural and organic products include:

• Nourishment for the skin: Organic ingredients like shea butter, jojoba oil, and coconut oil deeply hydrate and protect the skin without clogging pores or causing irritation.
• Aromatherapy benefits: Our essential oils and incense provide a range of therapeutic effects, from stress relief to enhanced focus.
• Safe and toxin-free: Free from parabens, sulfates, synthetic fragrances, and harmful chemicals, our products are safe for everyday use, even on sensitive skin.
• Eco-friendly: Our commitment to sustainable sourcing and biodegradable packaging helps reduce the environmental impact.

A: Pure essential oils are highly concentrated and should be diluted with a carrier oil (such as jojoba or coconut oil) before applying directly to the skin. We recommend using a 2-3% dilution for most applications. Always do a patch test before using essential oils, especially if you have sensitive skin.

Q: How can I incorporate Tina’s Essence products into my daily wellness routine?
A: You can easily incorporate our products into your daily routine:

• Morning: Start your day with a refreshing face wash and facial oil for hydration.
• Throughout the day: Use our essential oil roll-ons or mist sprays for stress relief and focus.
• Evening: Relax with our bath salts and body oils before bed for a calming, aromatic end to your day.

A: Yes, we are committed to eco-friendly practices in every aspect of our business. Our packaging is made from recycled, recyclable, or biodegradable materials. We also minimize the use of plastic and opt for glass or paper whenever possible to reduce environmental waste.

A: We ensure that our ingredients are sourced from farms and suppliers who use sustainable, organic practices. We also make it a priority to use environmentally responsible packaging and maintain carbon-conscious practices in production and distribution. Our long-term goal is to become fully carbon neutral.

A: Yes, most of our packaging is recyclable or compostable. Our glass bottles, metal tins, plastic, and paper packaging can all be recycled through regular household recycling programs. We encourage our customers to reuse or recycle containers to minimize environmental impact.

A: No, Tina’s Essence is proudly cruelty-free. We never test our products or ingredients on animals, and we ensure that our suppliers also follow cruelty-free practices. We are dedicated to offering ethical products that are kind to both people and animals.

A: You can easily place an order through our website. Simply browse our collection of natural and organic products, add your favorites to your cart, and complete the checkout process. We accept a variety of payment methods, including credit cards and PayPal.

A: We offer both domestic and international shipping. Shipping fees and delivery times may vary based on your location, and any applicable costs will be calculated at checkout. International customers should be aware that customs charges may apply, depending on their country.

A: We want you to be 100% satisfied with your purchase. If for any reason you're not happy, you can return unused and unopened products within 30 days for a full refund or exchange. Please contact our customer service team to initiate the return process.

A: Orders are processed within 1-2 business days. For domestic shipping, most orders arrive within 3-7 business days. International shipping times may vary depending on customs and shipping carriers but generally range from 7-21 days.

A: You can contact our customer service team via email at support@tinasessence.com, by phone at 1-765-698-9000, or contact us page . Our team is available Monday through Friday from 9 AM to 5 PM (EST) to assist you with any questions or concerns.

A: Tina’s Essence Incense is a handcrafted collection of natural incense sticks designed to fill your space with soothing, aromatic scents. Each stick is made from pure botanicals, resins, and essential oils, without synthetic chemicals, ensuring a clean burn and long-lasting fragrance. Our incense is perfect for enhancing meditation, relaxation, or simply creating a peaceful ambiance in your home.

A: Depending on the package size you select, Tina’s Essence typically offers 20, 50, 100, 250, or 500-stick packages. Each stick is designed for extended burn times of approximately 45-60 minutes, ensuring long-lasting enjoyment.

A: Yes, our incense is made from 100% natural ingredients and is free from harmful chemicals, making it safe for regular use. However, we recommend using incense in a well-ventilated area and never leaving it unattended while burning.

A: To burn an incense stick:

1. Place the stick in a sturdy incense holder.
2. Light the tip until it catches fire.
3. Let it burn for 5-10 seconds, then gently blow out the flame.
4. Allow the stick to smolder, releasing its fragrant smoke as it burns down.

Ensure the stick is positioned safely and away from flammable materials, and always keep it in sight while burning.

A: Our incense offers numerous physical, emotional, and spiritual benefits:

• Stress relief: Scents like lavender and chamomile help calm the mind and reduce tension.
• Enhances meditation: The earthy aromas promote focus and mindfulness, deepening your meditation practice.
• Cleanses energy: Incense can help purify the air and promote a positive atmosphere in any room.
• Aromatherapy: Each scent has unique healing properties, promoting relaxation, better sleep, or invigoration, depending on the fragrance.

A: Absolutely! Tina’s Essence is perfect for meditation, yoga, or any mindfulness practice. Many of our scents are specifically formulated to promote focus, mental clarity, and relaxation—enhancing the calming environment you need for these practices.

A: When burned in moderation and in a well-ventilated space, Tina’s Essence Incense is generally safe. We use only natural, toxin-free ingredients, but it's important to follow safety guidelines, such as never leaving burning incense unattended and ensuring proper air circulation during use.

A: Yes, Tina’s Essence is proudly cruelty-free. Our incense sticks are made using plant-based ingredients, and we do not test on animals at any stage of production.

A: To preserve the fragrance and quality of your incense, store the sticks in a cool, dry place, away from direct sunlight or moisture. Keeping them in an airtight container or bag can help maintain their aroma over time.

A: If your incense keeps going out, it could be due to excess moisture or improper lighting. Make sure the tip is fully lit and glowing before blowing out the flame. If the problem persists, try storing your incense in a drier area.

A: While Tina’s Essence Incense is made from natural, non-toxic ingredients, it's essential to ensure proper ventilation when burning incense around pets and children. Keep the burning incense out of their reach to avoid accidents, and always supervise the area where incense is burning.

A: Once your incense stick has burned down, let the ash cool completely before disposing of it. The ash can be safely discarded in the trash, or you can compost it if you're using it in a garden setting, as our incense is biodegradable.